State Farm® Insurance Agent Bonnie Wlasiuk
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bonnie Trimbath
May 7, 2024
"This agent is never available when you call State Farm, always, out of the office, on another line, years of poor customer service."
"I am out of office from time to time. I do have a full staff on-site to help as well. My staff member did ask to set an appointment with you to meet with me directly, for the very next day, which was declined. I always welcome appointments and will do my best to address any concerns. Please call my office and let me know what day/time works best for you for a personal meeting. Thank you"
Anna Baxter (AnnaBanana)
April 29, 2024
"She can't even email you about adding a Via call vehicle to your policy. You have to call her but you can fill up a request online by to receive any information you have to call make it make sense."
"**edit**. Hi Anna, I have not heard back from you from my reply below. I am assuming that you are not a customer in my office. Please feel free to reach out to me and we can find the office/agent that you have your policies with. Thank you Hi Anna. I’m unable to locate your file in our system. Can you tell me the name your policy is under? I would like to speak with you regarding your concerns. Thank you and I look forward to hearing from you. "
Stephanie Rome
March 1, 2024
"Got the run around about a refund, had to wait almost 3 months and never got it"
Colleen Harris
February 28, 2024
"The lack of communication and ability to make policy updates accurately are the main reasons for this review. We gave this establishment several tries and "stuck " with them thinking they were flukes when things weren't applied correctly. We attempted the email route to receive calls to update policies due to the office hours (no issue with office hours as we respect their time), but never once received calls any of the times we emailed. The updates we needed at separate occasions were the following: Adding a teen driver Adding a newly purchased vehicle Updating our garage address on all vehicles Removing teen driver (left for Air Force) The following issues required in-person or phone call follow-ups: Adding teen driver- No response to emails asking to call us. We had no choice but to go in-person to get him added. We could not be given proof of insurance for him due to underwriting delays so there was no card for him to carry, and no electronic way to show proof of him on our policy for a while. We were told to trust them that he's on the policy and insured, and we would have a card as soon as underwriting is completed. Not a comforting feeling when a newly licensed teen driver is on the road, and you have zero concrete proof he is insured. Adding newly purchased vehicle and update garage address- The new vehicle was added with no issue, but to the wrong garage address. The incorrect garage address was randomly applied to vehicles. We moved from our old property and stated it needed to be removed from our account completely, but it wasn't. This took an in-person visit with several follow-up phone calls to update and get fixed. Removing teen driver (Left for Air Force)- Instead of removing this driver, they added him to our largest vehicle on the policy making our rate increase by 78%. They told us it would be a while for it to be fixed since underwriting is backed up... We have been given excuses of underwriting being part of the issue- yes, we understand that underwriting takes time. However, it is 100% the fault of the individual updating the plan to add drivers that shouldn't be added and applying incorrect addresses to vehicles. We had enough and proceeded to shop around before our policy ended. We have since moved on to a different auto insurance provider with a way more user-friendly online policy presence. Any changes are instantly reflected on the policy with confirmations that changes went through/were accepted. We plan on shopping for rates in the future with State Farm, but we will be going with a different agency."
Elijah Moody
January 4, 2023
"Apparently they can lie about your coverage and payment screw you over and the company they work for does nothing beware of this office there not your neighbor unless your use to being lied and cheated by them"
Shane McK
October 12, 2022
"Brendon is nice guy. Went in with my friend to get insurance and he hooked us right up! Will use you guys for everything now:) Thanks!"
"Thank you Shane. Yes, Branden is a great team member and I am proud of his customer service that he provides! Welcome to our State Farm Family and please let us know if you need anything!"
Mel Sereda
August 12, 2022
"Great rates and amazing customer service. Recommend Bonnie and her team at State Farm to all my friends and family"
"Thank you Melissa for your kind words. The best compliment one can get is referrals. Thank you for your confidence and trust in us to refer your family and friends. Truly appreciate it!"
John King
August 11, 2022
"Simply the best for my boat..."
"Thank you John. I'm happy we could customize your boat coverage to your needs! Let's go fishing!!"
Alpha-Lit Crystal River
August 11, 2022
"Bonnie is awesome! We love her, and she always goes above and beyond to help us any way she can! She’s also saving us a ton of money on our auto and life insurance policies! 10/10 would definitely recommend!"
"Thank you so much for entrusting your insurance needs with us! We are here for you every step of the way!"
Travis Gilman
August 11, 2022
"Bonnie is an amazing agent and is always looking for ways to save you money! The best agent I’ve ever had, treats you like family instead of a random number in the system. I know she’s only a call away for any questions or concerns that I may have."
"Thank you Travis for those kind words. I am so happy that my team and I were able to save you money! And yes, our customers are most definitely part of our office and State Farm Family!"
Lora Lott
August 11, 2022
"Bonnie and her team saved us money on 3 policies. Bonnie is great and always there for questions. She is also very active in our community."
"Thank you Lora for giving us the opportunity to save you money! And yes, my team and I love giving back to this awesome community!!"
Frost Vann
August 11, 2022
"Bonnie is the best . She has saved us a ton on insurance."
"Thank you so much! I am happy that we were able to save you money! Please feel free to call or stop by the office anytime!"
Andrew FAGAN
August 11, 2022
"Always professional and courteous! Saved my family over 800$ per year it was a no brainer !!"
"Thank you Andrew for entrusting our office with all of your insurance needs! Feel free to call or stop by the office anytime!"
Gail Zaloga
August 11, 2022
"Bonnie saved us money on truck insurance. Bonnie and her staff all fish. We trust them!"
"I am very happy we were able to save you money! Yes, all of my staff and myself do love to fish. And we get the best bait and fishing products from Captains Cove in Inglis, Fl. Welcome to our State Farm Family!"
Rick Largel
August 11, 2022
"Simply saving a lot of money."
"Thanks Rick! We appreciate your support and so happy that you are part of our State Farm Family!"
Jessica Honovic
August 11, 2022
"Bonnie is an amazing person. She always try to get the best quote for you!"
"Thank you Jessica! We appreciate your support so very much!"
Mr Corley
August 2, 2022
"I highly recommend Bonnie for all of your Insurance needs. Bonnie is very professional and very trustworthy. We left progressive insurance because she got us a better deal!!!"
"Thank you Mr Corley. Welcome to our State Farm family and don’t hesitate to call our office if you need anything at all."
John King
June 8, 2022
"Wonderful people, 1 stop insurance for all my needs. Thanks so much..."
"Thank you so much John. Welcome to our office and stop by or call if you need anything!"
Martin Wilhelm
February 21, 2022
"Sweetest lady ever"
"Thank you so much Martin! Myself and my Team are always here when you need us."
Casey Bass
January 3, 2022
"I went in for a quote on a new auto policy and couldnt believe the savings! Bonnie took the time to look at every option to figure out the best policy for my needs and she knocked it out of the park with better coverage all the way around. Im glad i didnt wait any longer. Definitely give them a chance to see what they can save you!"
"Thank you Casey! I am so happy we were able to help you and your family today! Welcome to our State Farm office and thank you for the opportunity to earn your business. Stop by or call us anytime!"
Michelle Vann
November 11, 2021
"So glad I switched to StateFarm!"
"Welcome to our State Farm family! Thank you!"
Beth Hrovat
November 10, 2021
"Bonnie and her team go above and beyond! I am so glad I save money and established a friendship with Bonnie and her other agents. Great people!"
"Thank you so much Beth! My team and I are equally great full for our friendship and we welcome you to our State Farm family!"
George Carroll
May 12, 2021
"Great people and service"
Kyle Boland
January 18, 2021
"Excellent service"
"Thank you Kyle! Stop in and see us anytime. Glad we could help you with your insurance needs"
April Tucker
November 11, 2020
"Bonnie is a great agent. Over a period of several months, I was able to build a great relationship with the entire team. They have a great desire to help people. Thank you Bonnie and team!!"